Late Deliveries

If your order hasn't arrived by the estimated delivery date, here's what to check.

Check the estimated delivery window

Track your order to confirm the current estimate. Delivery dates can shift due to carrier volume, weather, or customs processing.

Allow extra time before contacting us

• Domestic orders: allow up to 5 additional days past the estimated date.
• International orders: allow up to 7 additional days, since customs can add delay.

Still not delivered?

Submit a request and we'll look into it with the carrier.